VAT Relief

Individuals who are chronically sick or disabled and whose purchases are for personal or domestic use may be eligible for VAT exemption. You may also claim VAT exemption if you are purchasing a product for someone who is chronically sick or disabled.

A person is ‘chronically sick or disabled’ if they either:

  • Have a physical or mental impairment that has a long-term and severe effect on their ability to carry out everyday activities
  • Have a condition that doctors treat as a chronic sickness such as diabetes
  • Are terminally ill

Charities may also qualify for VAT relief where the goods are made available by the charity to a disabled person for their personal or domestic use.

Should you have any queries please contact our Customer Service Team on 0800 978 8907 and a member of our team will be happy to advise you.

All Simplelife Mobility prices are shown excluding VAT (unless otherwise clearly stated). To qualify for VAT exemption, you must ensure that the VAT exempt checkbox is ticked and you state the medical condition. Orders which are received without ticked exemption will incur the VAT charge, which will be highlighted clearly to you through our shopping calculator.

More information about VAT exemption can be found on the HM Revenue & Customs website.